Privacy Policy

1. Introduction

EroVita is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.

2. Information We Collect

Information You Provide

When you contact us or request information about consultations, we may collect:

• Name and contact details (email address, phone number)
• Information about your interests in nutrition education
• Any additional information you choose to provide in contact forms or communications

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and general location information
• Browser type and device information
• Pages visited and time spent on our website
• Referring website or source

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to your inquiries and provide information about our services
• To communicate with you about consultations and appointments
• To improve our website and services
• To comply with legal obligations
• To send relevant educational content if you have opted in to receive it

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

• Consent: When you provide explicit consent for specific processing activities
• Legitimate Interests: When necessary for our business operations and your interests
• Contractual Necessity: When required to provide services you have requested
• Legal Obligation: When required by law

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in website operations (hosting, analytics)
• Professional advisors when necessary for legal or business purposes
• Law enforcement or regulatory bodies when legally required

All third-party service providers are required to maintain appropriate data protection standards.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookie Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact information from inquiries is typically retained for up to two years.

9. Your Rights

Under data protection laws, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

10. International Data Transfers

Your information may be transferred to and processed in countries other than the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

13. Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

EroVita
17 Market Place, Rugby CV21 3DU, United Kingdom
Email: [email protected]
Phone: +44 1788 539 612

14. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.